Puncturing Circles of Bureaucracy

Posted on March 7, 2008 by lewisshepherd

In my airplane reading this week was the February issue of Defense Systems magazine, with an interesting article on the Department of Defense’s “Rapid Reaction Technology Office,”  or RRTO.

(Also in my reading stack was a hilariously disturbing article in WIRED about the merry pranksters of Second Life, but it has nothing to do with my topic right now.)

RRTO is facing great challenges inherent in trying to innovate DoD practices, and I’d argue some of the problem is evident right there in its title: there’s rarely anything truly “rapid” about a reactive approach to technology innovation.

After I joined DIA in 2003, leading that agency’s efforts at “innovation” in information technologies, I began to structure my thoughts about the impediments to change and improvement.

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Massive Data Centers, Right in your Cellphone

Posted on March 6, 2008 by lewisshepherd

I try to keep my cellphone on “vibrate” during meetings; no one needs to know my taste in ringtones. But more importantly, I keep it on so that I can use the browser and web search ability, which I wind up doing almost as often as I check my email.

Yesterday was a good example of the utility of ever-handy web search. My group and I had brought together an international group of government officials to visit Microsoft Research’s annual TechFest.  Tuesday was the “Public Day” with the media and outsiders allowed, so we spent that day at the Microsoft Convention Center with Craig Mundie, Rick Rashid, and a hundred others, but Wednesday morning we offered a series of side briefings for the group at Microsoft’s Executive Briefing Center, on topics of interest to large government and defense agencies.  Topic one was data centers.

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TechFest and its Value

Posted on March 5, 2008 by lewisshepherd

I am spending much of the week at Microsoft Research’s annual TechFest, which is proving to be an absolutely mind-blowing experience.  So much, so cool, so out there….

There’s been some good press about the show already (ComputerWorld, and ITWorld for example), and the official Microsoft TechFest site has a wealth of material.  The media were allowed in on the “Public Day” to report on a carefully selected subset of the projects being displayed. But I think the coverage has missed an important difference between this show and something like COMDEX or CeBIT.

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How Not to Predict Election Results

Posted on February 28, 2008 by lewisshepherd

Fact: The final Reuters/Zogby poll in California, published the day before the Super Tuesday primary in that state, had Mitt Romney up by seven points on the Republican side, and Barack Obama ahead by 13 points in the Democratic primary. In fact John McCain won by eight points, and Hillary Clinton by 10 points.  According to an attempted explanation by John Zogby, “Some of you may have noticed our pre-election polling differed from the actual results.” 

Analysis: From my old political-involvement days, I have lots of friends who have been working on various presidential campaigns this year; several are still active – some on McCain’s staff, and one is with Hillary Clinton (having led her to an upset victory in California, and now her honcho in Texas).  Bipartisanship in practice!  But I can’t trust what they tell me, and each side tells me a lot about what’s purportedly “going to happen.”

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Manferdelli Had a Salad, I Had Meatloaf

Posted on February 25, 2008 by lewisshepherd

I had a very pleasant lunch today in Reston with John Manferdelli, one of the engineering legends with whom I’m privileged to work at Microsoft.  (Check out this list, kind of my own corporate “bucket list” of people to meet and listen to).

John arrived in DC a couple of days ago; unlike mere mortals, he decided to spend a weekend day off visiting the University of Maryland Engineering  Library in the Math Building, and told me he’d found a fascinating book on random numbers….

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Silverlight 2.0: It’s “1 better than 1.0”

Posted on February 22, 2008 by lewisshepherd
Last week I was visiting an intelligence community facility which has been known for several years for housing some of the brightest and most innovative adopters of Web 2.0 approaches for classified systems. I could say who and where, but then I’d have to… well, not kill anyone, just apologize to all my other friends at other agencies who think they’re the cat’s meow on classified Web 2.0. (With any luck this anonymity now makes each of them think, “Wait, who’s more advanced than we are?  How can we catch up??!”)Well, it turns out they’re excited about something new & cool they would like to use.

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Opening Doors to Interoperability

Posted on February 21, 2008 by lewisshepherd

I had to write a freshman term paper on Immanuel Kant, and chose as a topic his role in sparking the German Enlightenment, from which I at least learned the word Aufklarung … which surprisingly doesn’t come up much in normal conversation, even when I’m in Germany. But I’ve been thinking about that movement and its ramifications quite a bit, because of the ongoing technology enlightenment driven by “open-source” approaches.

When I announced I was joining Microsoft, several of my friends in the open-source-software “movement” raised their eyebrows and ribbed me for joining the dark side… although the brighter ones also pointed out several important trends and markers through 2006 and 2007, changes in Microsoft behavior and approach which appeared to signal that the company was tacking in a much more open direction. Ray Ozzie’s joining of the company, and his announced projects, were taken as significant, along with several software launches (both in the Live world and elsewhere) with fundamentally open foundations.

Today the company is making public what Steve Ballmer and Ray Ozzie are calling “important changes to our technology and business practices that will enhance the interoperability of our products and expand the technical information we share with developers, partners, customers, and competitors.” All to the good, including more comprehensive information about the new “Interoperability by Design” approach.

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Social (Network) Science

Posted on February 19, 2008 by lewisshepherd

Fact: The social-networking site LinkedIn claims as users “17,000,000+ Professionals, 500,000+ Senior Executives, Executives from 498 Fortune 500 companies, [and] 65,000 new Professionals every week.”

Analysis: Since I hold the title of “chief technology officer” for my group at Microsoft, I regularly check the widely-read blog CTOvision, written by Bob Gourley, CTO of Crucial Point.

CollaborationlogosYesterday he posted a very solid summary of several social networking tools, including my preferred LinkedIn.  If you’re not up to speed on the genre it is a helpful cheatsheet and “buyer’s guide.”

The technology area deserves the attention. There are a dozen or more such sites for each that Gourley covers, and he chooses the ones that have shown growth and potential longevity; why invest any time adding personal data to a site just to watch it disappear? We’ve all had that happen. And yet hockey-stick growth has to be managed – LinkedIn for example has come in for some critical attention for some snafus along the way.

Let’s look at some efforts to understand more about the science behind the software….

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New Report on Homeland Security’s S&T Directorate

Posted on February 13, 2008 by lewisshepherd

Fact: “The Directorate of Science and Technology is the primary organization for research and development (R&D) in the Department of Homeland Security. With a budget of $830.3 million in FY2008, it conducts R&D in several laboratories of its own [and] funds R&D conducted by industry, the Department of Energy national laboratories, other government agencies, and universities.”

Analysis: The quote above comes from my hot-off-the-press copy of the new Congressional Research Service report (a pdf version here) on the Department of Homeland Security’s Science and Technology Directorate. Bottom line: CRS notes that “Congress and others have been highly critical of the directorate’s performance. Although recent management changes have somewhat muted this criticism, fundamental issues remain.” 

By the way, you’ll get a special bonus for reading to the end of this post, derived from an obscure footnote in the report.

The report is being reported in short-hand in the Beltway technology media, as criticizing DHS S&T for not being receptive to industry.  “DHS Directorate Elusive, CRS Report States,” is the headline in Federal Computer Week. The sister pub WashingtonTechnology has the same story with a different head: “CRS: DHS Directorate Lacks Collaborative Spirit.”  And yes, the report does detail the poor job DHS does at providing an open door to new ideas and technologies from the private sector.

But there’s a lot more in the report and it deserves more thoughtful reading & reporting, as it goes into some detail into the difficulties in bringing powerful and effective new technical and scientific approaches to bear for homeland defense and the war on terror.

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Seeking Business Intelligence

Posted on February 6, 2008 by lewisshepherd

I had breakfast this morning with Gartner’s Lisa Gross and we were able to talk about her continuing work in support of my old haunts – the agencies of the Intelligence Community. She’s first-rate at understanding the IT needs of large-scale government enterprises, and has always been known as a trusted adviser for CIOs, CTOs, and senior IT executives across many federal agencies.

I was recounting to her that when I first started at Microsoft (oh these many weeks), I was ecstatic at finding on our corporate intranet seemingly total unfettered access to Gartner research reports and white papers (along with similar access to Forrester research and reports).  The mother lode! 

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